Incidents | Featurebase Incidents reported on status page for Featurebase https://status.featurebase.app/ https://d1lppblt9t2x15.cloudfront.net/logos/3961add56668707c5f6c43e690efbd12.png Incidents | Featurebase https://status.featurebase.app/ en Feedback portals & widgets recovered https://status.featurebase.app/ Mon, 30 Jun 2025 19:14:46 +0000 https://status.featurebase.app/#0d602090a985ce3dda2b45d0f450c609a10e0253664d6bf2050805f7b5ec9bd0 Feedback portals & widgets recovered Custom domains recovered https://status.featurebase.app/ Mon, 30 Jun 2025 19:14:28 +0000 https://status.featurebase.app/#44164f229c304032d90c6c5e3c134a59379178bdfab94e456004aecb40a91030 Custom domains recovered Live chat & support module recovered https://status.featurebase.app/ Mon, 30 Jun 2025 19:13:27 +0000 https://status.featurebase.app/#06077a55f4ae696df112555d34458c88bdfa901713653b3c8cb64b8d69a9b32e Live chat & support module recovered Big infrastructure updates - service may be degraded https://status.featurebase.app/incident/611909 Mon, 30 Jun 2025 19:00:00 +0000 https://status.featurebase.app/incident/611909#fe8a6c614d53bc85acfef856ded96ce6008773ec57633fc12afc380b06e7645f Maintenance completed Big infrastructure updates - service may be degraded https://status.featurebase.app/incident/611909 Mon, 30 Jun 2025 19:00:00 +0000 https://status.featurebase.app/incident/611909#fe8a6c614d53bc85acfef856ded96ce6008773ec57633fc12afc380b06e7645f Maintenance completed Big infrastructure updates - service may be degraded https://status.featurebase.app/incident/611909 Mon, 30 Jun 2025 19:00:00 +0000 https://status.featurebase.app/incident/611909#fe8a6c614d53bc85acfef856ded96ce6008773ec57633fc12afc380b06e7645f Maintenance completed Feedback portals & widgets went down https://status.featurebase.app/ Mon, 30 Jun 2025 18:53:57 +0000 https://status.featurebase.app/#0d602090a985ce3dda2b45d0f450c609a10e0253664d6bf2050805f7b5ec9bd0 Feedback portals & widgets went down Live chat & support module went down https://status.featurebase.app/ Mon, 30 Jun 2025 18:53:26 +0000 https://status.featurebase.app/#06077a55f4ae696df112555d34458c88bdfa901713653b3c8cb64b8d69a9b32e Live chat & support module went down Custom domains went down https://status.featurebase.app/ Mon, 30 Jun 2025 18:48:56 +0000 https://status.featurebase.app/#44164f229c304032d90c6c5e3c134a59379178bdfab94e456004aecb40a91030 Custom domains went down Big infrastructure updates - service may be degraded https://status.featurebase.app/incident/611909 Mon, 30 Jun 2025 18:30:00 -0000 https://status.featurebase.app/incident/611909#d768577b4ca441d3195faf6f560b3ed69e7ad5d5e9b99dcc99f83227d467c5c2 We are switching out our hosting provider to provide better performance and reliability. We are aiming for 0 downtime; however, adding this disclaimer just in case something goes wrong. Big infrastructure updates - service may be degraded https://status.featurebase.app/incident/611909 Mon, 30 Jun 2025 18:30:00 -0000 https://status.featurebase.app/incident/611909#d768577b4ca441d3195faf6f560b3ed69e7ad5d5e9b99dcc99f83227d467c5c2 We are switching out our hosting provider to provide better performance and reliability. We are aiming for 0 downtime; however, adding this disclaimer just in case something goes wrong. Big infrastructure updates - service may be degraded https://status.featurebase.app/incident/611909 Mon, 30 Jun 2025 18:30:00 -0000 https://status.featurebase.app/incident/611909#d768577b4ca441d3195faf6f560b3ed69e7ad5d5e9b99dcc99f83227d467c5c2 We are switching out our hosting provider to provide better performance and reliability. We are aiming for 0 downtime; however, adding this disclaimer just in case something goes wrong. Custom domains recovered https://status.featurebase.app/ Fri, 27 Jun 2025 20:51:55 +0000 https://status.featurebase.app/#e5773dac384861b1d09e320959155c94ae2405d454ce42ffc059d428bc5319c9 Custom domains recovered Custom domains went down https://status.featurebase.app/ Fri, 27 Jun 2025 20:49:25 +0000 https://status.featurebase.app/#e5773dac384861b1d09e320959155c94ae2405d454ce42ffc059d428bc5319c9 Custom domains went down Database updates https://status.featurebase.app/incident/609050 Wed, 25 Jun 2025 20:45:02 +0000 https://status.featurebase.app/incident/609050#7504e8b663db376ad9fe84e255ab24d584edbe2f1ead34de8902e23a98cc7c75 Maintenance completed Database updates https://status.featurebase.app/incident/609050 Wed, 25 Jun 2025 20:45:02 +0000 https://status.featurebase.app/incident/609050#7504e8b663db376ad9fe84e255ab24d584edbe2f1ead34de8902e23a98cc7c75 Maintenance completed Database updates https://status.featurebase.app/incident/609050 Wed, 25 Jun 2025 20:45:02 +0000 https://status.featurebase.app/incident/609050#7504e8b663db376ad9fe84e255ab24d584edbe2f1ead34de8902e23a98cc7c75 Maintenance completed Jira integration recovered https://status.featurebase.app/ Wed, 25 Jun 2025 20:34:36 +0000 https://status.featurebase.app/#ef8b9bce3485c7cbe04100611d5cce1767d8aaed954cb8b0758603cc64223087 Jira integration recovered Feedback widget screenshot engine recovered https://status.featurebase.app/ Wed, 25 Jun 2025 20:34:28 +0000 https://status.featurebase.app/#f59d27f5312a57fbf85f58ec416f1713abadb5a34c5e169e80835610bb0c84c6 Feedback widget screenshot engine recovered Jira integration went down https://status.featurebase.app/ Wed, 25 Jun 2025 20:31:36 +0000 https://status.featurebase.app/#ef8b9bce3485c7cbe04100611d5cce1767d8aaed954cb8b0758603cc64223087 Jira integration went down Feedback widget screenshot engine went down https://status.featurebase.app/ Wed, 25 Jun 2025 20:31:26 +0000 https://status.featurebase.app/#f59d27f5312a57fbf85f58ec416f1713abadb5a34c5e169e80835610bb0c84c6 Feedback widget screenshot engine went down Database updates https://status.featurebase.app/incident/609050 Wed, 25 Jun 2025 20:30:02 -0000 https://status.featurebase.app/incident/609050#42f1b64ad2d2e681d531dea3c559b3f245aa64846347074aad99a6914527c4a7 We are upgrading our database provider to provide a more reliable service. Database updates https://status.featurebase.app/incident/609050 Wed, 25 Jun 2025 20:30:02 -0000 https://status.featurebase.app/incident/609050#42f1b64ad2d2e681d531dea3c559b3f245aa64846347074aad99a6914527c4a7 We are upgrading our database provider to provide a more reliable service. Database updates https://status.featurebase.app/incident/609050 Wed, 25 Jun 2025 20:30:02 -0000 https://status.featurebase.app/incident/609050#42f1b64ad2d2e681d531dea3c559b3f245aa64846347074aad99a6914527c4a7 We are upgrading our database provider to provide a more reliable service. Custom domains recovered https://status.featurebase.app/ Tue, 24 Jun 2025 11:32:01 +0000 https://status.featurebase.app/#83cbdae7c00c21412c31aeefa5b67b45ef43b627fab9d1eb41253e1447391cab Custom domains recovered Custom domains went down https://status.featurebase.app/ Tue, 24 Jun 2025 11:29:57 +0000 https://status.featurebase.app/#83cbdae7c00c21412c31aeefa5b67b45ef43b627fab9d1eb41253e1447391cab Custom domains went down Custom domains recovered https://status.featurebase.app/ Tue, 24 Jun 2025 10:01:57 +0000 https://status.featurebase.app/#8d85a5ea5558fcff3fc781d22e3e65780eab7b794509f81ab73b4cf448e78684 Custom domains recovered Custom domains went down https://status.featurebase.app/ Tue, 24 Jun 2025 09:56:57 +0000 https://status.featurebase.app/#8d85a5ea5558fcff3fc781d22e3e65780eab7b794509f81ab73b4cf448e78684 Custom domains went down Custom domains recovered https://status.featurebase.app/ Tue, 24 Jun 2025 09:16:57 +0000 https://status.featurebase.app/#971176e70027d946cbe00d634c41fa49781298c360fad543bb54609c77daf6c1 Custom domains recovered Custom domains went down https://status.featurebase.app/ Tue, 24 Jun 2025 09:13:37 +0000 https://status.featurebase.app/#971176e70027d946cbe00d634c41fa49781298c360fad543bb54609c77daf6c1 Custom domains went down Feedback widget screenshot engine recovered https://status.featurebase.app/ Fri, 30 May 2025 19:30:24 +0000 https://status.featurebase.app/#44e3db037b048a8e83e04e757bc7a41fb0cc2252fb53f9b3dc1db9ec327e3d8d Feedback widget screenshot engine recovered Feedback widget screenshot engine went down https://status.featurebase.app/ Fri, 30 May 2025 19:26:53 +0000 https://status.featurebase.app/#44e3db037b048a8e83e04e757bc7a41fb0cc2252fb53f9b3dc1db9ec327e3d8d Feedback widget screenshot engine went down Custom domains recovered https://status.featurebase.app/ Thu, 24 Apr 2025 20:56:13 +0000 https://status.featurebase.app/#82a9bf475c2c6c146712e695f376cd9583633bb163b62e7adb6b8110ea3ef210 Custom domains recovered Custom domains went down https://status.featurebase.app/ Thu, 24 Apr 2025 20:53:12 +0000 https://status.featurebase.app/#82a9bf475c2c6c146712e695f376cd9583633bb163b62e7adb6b8110ea3ef210 Custom domains went down We are currently experiencing a partial degradation and are working on a fix https://status.featurebase.app/incident/549876 Wed, 23 Apr 2025 19:55:00 -0000 https://status.featurebase.app/incident/549876#2e97139c2d461ee404f06c4b55020163fbb938fafd4aa0f82d19c3ee510f6242 We pushed out a massive update, which caused certain unexpected issues. The issues should now be resolved, and we are continuing to monitor everything. We are currently experiencing a partial degradation and are working on a fix https://status.featurebase.app/incident/549876 Wed, 23 Apr 2025 19:55:00 -0000 https://status.featurebase.app/incident/549876#2e97139c2d461ee404f06c4b55020163fbb938fafd4aa0f82d19c3ee510f6242 We pushed out a massive update, which caused certain unexpected issues. The issues should now be resolved, and we are continuing to monitor everything. Custom domains recovered https://status.featurebase.app/ Wed, 23 Apr 2025 19:15:18 +0000 https://status.featurebase.app/#a0bfad620dff0538f65c09ee5d9e9a80dcb52be658e087a4a58f5b18d1898109 Custom domains recovered Custom domains went down https://status.featurebase.app/ Wed, 23 Apr 2025 19:12:03 +0000 https://status.featurebase.app/#a0bfad620dff0538f65c09ee5d9e9a80dcb52be658e087a4a58f5b18d1898109 Custom domains went down We are currently experiencing a partial degradation and are working on a fix https://status.featurebase.app/incident/549876 Wed, 23 Apr 2025 19:12:00 -0000 https://status.featurebase.app/incident/549876#96a7c8817e397cc2f5939516bd6024fc362dd0ec754628149bd8ea36794dd2f3 Dashboard and other services might be unavailable. We are currently experiencing a partial degradation and are working on a fix https://status.featurebase.app/incident/549876 Wed, 23 Apr 2025 19:12:00 -0000 https://status.featurebase.app/incident/549876#96a7c8817e397cc2f5939516bd6024fc362dd0ec754628149bd8ea36794dd2f3 Dashboard and other services might be unavailable. Custom domains recovered https://status.featurebase.app/ Wed, 23 Apr 2025 19:03:28 +0000 https://status.featurebase.app/#df7197a8a93c34fa0dd52e68365586873f692362e105296fadf29e16ed9627c6 Custom domains recovered Custom domains went down https://status.featurebase.app/ Wed, 23 Apr 2025 18:56:19 +0000 https://status.featurebase.app/#df7197a8a93c34fa0dd52e68365586873f692362e105296fadf29e16ed9627c6 Custom domains went down Custom domains recovered https://status.featurebase.app/ Thu, 17 Apr 2025 00:58:50 +0000 https://status.featurebase.app/#3aa6486be96a8f698e7ee42e92e3afeb92b2c65e06c67070a9d8bd165e1f49c5 Custom domains recovered Custom domains went down https://status.featurebase.app/ Thu, 17 Apr 2025 00:56:24 +0000 https://status.featurebase.app/#3aa6486be96a8f698e7ee42e92e3afeb92b2c65e06c67070a9d8bd165e1f49c5 Custom domains went down Custom domains recovered https://status.featurebase.app/ Thu, 17 Apr 2025 00:52:22 +0000 https://status.featurebase.app/#6c8c47b33d6ec6a4ebf42274253ce153ac6c468da14d38c51b9ae0f7d1db16c5 Custom domains recovered Feedback portals & widgets recovered https://status.featurebase.app/ Thu, 17 Apr 2025 00:52:15 +0000 https://status.featurebase.app/#9561dc48a4dfca7ae14d187bd9c58680546ac54748874f56ee8c9e3a2bd47638 Feedback portals & widgets recovered Custom domains went down https://status.featurebase.app/ Thu, 17 Apr 2025 00:40:49 +0000 https://status.featurebase.app/#6c8c47b33d6ec6a4ebf42274253ce153ac6c468da14d38c51b9ae0f7d1db16c5 Custom domains went down Feedback portals & widgets went down https://status.featurebase.app/ Thu, 17 Apr 2025 00:40:11 +0000 https://status.featurebase.app/#9561dc48a4dfca7ae14d187bd9c58680546ac54748874f56ee8c9e3a2bd47638 Feedback portals & widgets went down Custom domains recovered https://status.featurebase.app/ Thu, 03 Apr 2025 19:22:30 +0000 https://status.featurebase.app/#3beefdbc82a6b61185a3678661a728292328f58a6a8521c30ff109c66224cd2a Custom domains recovered Custom domains went down https://status.featurebase.app/ Thu, 03 Apr 2025 19:16:27 +0000 https://status.featurebase.app/#3beefdbc82a6b61185a3678661a728292328f58a6a8521c30ff109c66224cd2a Custom domains went down Urgent maintenance https://status.featurebase.app/incident/504665 Thu, 30 Jan 2025 23:00:01 +0000 https://status.featurebase.app/incident/504665#c257892aabef9d968663e2d8801833b1f1c29c0ec99b51483f285ebc0cf58924 Maintenance completed Urgent maintenance https://status.featurebase.app/incident/504665 Thu, 30 Jan 2025 23:00:01 +0000 https://status.featurebase.app/incident/504665#c257892aabef9d968663e2d8801833b1f1c29c0ec99b51483f285ebc0cf58924 Maintenance completed Urgent maintenance https://status.featurebase.app/incident/504665 Thu, 30 Jan 2025 23:00:01 +0000 https://status.featurebase.app/incident/504665#c257892aabef9d968663e2d8801833b1f1c29c0ec99b51483f285ebc0cf58924 Maintenance completed Urgent maintenance https://status.featurebase.app/incident/504665 Thu, 30 Jan 2025 23:00:01 +0000 https://status.featurebase.app/incident/504665#c257892aabef9d968663e2d8801833b1f1c29c0ec99b51483f285ebc0cf58924 Maintenance completed Urgent maintenance https://status.featurebase.app/incident/504665 Thu, 30 Jan 2025 23:00:01 +0000 https://status.featurebase.app/incident/504665#c257892aabef9d968663e2d8801833b1f1c29c0ec99b51483f285ebc0cf58924 Maintenance completed Urgent maintenance https://status.featurebase.app/incident/504665 Thu, 30 Jan 2025 22:55:01 -0000 https://status.featurebase.app/incident/504665#84003a1163e47cfea2fa8692761a5f893bb4e8e7fbb1beab7d91921da022013d Dashboard and other services might be unavailable for around 5 minutes and you might have to log back into Featurebase after this. Sorry for the inconvenience. Urgent maintenance https://status.featurebase.app/incident/504665 Thu, 30 Jan 2025 22:55:01 -0000 https://status.featurebase.app/incident/504665#84003a1163e47cfea2fa8692761a5f893bb4e8e7fbb1beab7d91921da022013d Dashboard and other services might be unavailable for around 5 minutes and you might have to log back into Featurebase after this. Sorry for the inconvenience. Urgent maintenance https://status.featurebase.app/incident/504665 Thu, 30 Jan 2025 22:55:01 -0000 https://status.featurebase.app/incident/504665#84003a1163e47cfea2fa8692761a5f893bb4e8e7fbb1beab7d91921da022013d Dashboard and other services might be unavailable for around 5 minutes and you might have to log back into Featurebase after this. Sorry for the inconvenience. Urgent maintenance https://status.featurebase.app/incident/504665 Thu, 30 Jan 2025 22:55:01 -0000 https://status.featurebase.app/incident/504665#84003a1163e47cfea2fa8692761a5f893bb4e8e7fbb1beab7d91921da022013d Dashboard and other services might be unavailable for around 5 minutes and you might have to log back into Featurebase after this. Sorry for the inconvenience. Urgent maintenance https://status.featurebase.app/incident/504665 Thu, 30 Jan 2025 22:55:01 -0000 https://status.featurebase.app/incident/504665#84003a1163e47cfea2fa8692761a5f893bb4e8e7fbb1beab7d91921da022013d Dashboard and other services might be unavailable for around 5 minutes and you might have to log back into Featurebase after this. Sorry for the inconvenience. Larger codebase changes https://status.featurebase.app/incident/436655 Sun, 29 Sep 2024 20:25:00 +0000 https://status.featurebase.app/incident/436655#a4bca6b7af7e534ea1c5cfacc5717c47f31afcd4aed958dc9588defac5c257e0 Maintenance completed Larger codebase changes https://status.featurebase.app/incident/436655 Sun, 29 Sep 2024 20:25:00 +0000 https://status.featurebase.app/incident/436655#a4bca6b7af7e534ea1c5cfacc5717c47f31afcd4aed958dc9588defac5c257e0 Maintenance completed Larger codebase changes https://status.featurebase.app/incident/436655 Sun, 29 Sep 2024 20:25:00 +0000 https://status.featurebase.app/incident/436655#a4bca6b7af7e534ea1c5cfacc5717c47f31afcd4aed958dc9588defac5c257e0 Maintenance completed Larger codebase changes https://status.featurebase.app/incident/436655 Sun, 29 Sep 2024 20:25:00 +0000 https://status.featurebase.app/incident/436655#a4bca6b7af7e534ea1c5cfacc5717c47f31afcd4aed958dc9588defac5c257e0 Maintenance completed Larger codebase changes https://status.featurebase.app/incident/436655 Sun, 29 Sep 2024 17:00:00 -0000 https://status.featurebase.app/incident/436655#375da317b6854cfeabe805afaf2571852805c2e27fdd1954120664bf8a9c5bc0 The Featurebase Dashboard and user-facing modules will be offline during this maintenance. Larger codebase changes https://status.featurebase.app/incident/436655 Sun, 29 Sep 2024 17:00:00 -0000 https://status.featurebase.app/incident/436655#375da317b6854cfeabe805afaf2571852805c2e27fdd1954120664bf8a9c5bc0 The Featurebase Dashboard and user-facing modules will be offline during this maintenance. Larger codebase changes https://status.featurebase.app/incident/436655 Sun, 29 Sep 2024 17:00:00 -0000 https://status.featurebase.app/incident/436655#375da317b6854cfeabe805afaf2571852805c2e27fdd1954120664bf8a9c5bc0 The Featurebase Dashboard and user-facing modules will be offline during this maintenance. Larger codebase changes https://status.featurebase.app/incident/436655 Sun, 29 Sep 2024 17:00:00 -0000 https://status.featurebase.app/incident/436655#375da317b6854cfeabe805afaf2571852805c2e27fdd1954120664bf8a9c5bc0 The Featurebase Dashboard and user-facing modules will be offline during this maintenance.