Incidents | Featurebase Incidents reported on status page for Featurebase https://status.featurebase.app/ https://d1lppblt9t2x15.cloudfront.net/logos/3961add56668707c5f6c43e690efbd12.png Incidents | Featurebase https://status.featurebase.app/ en Workflow engine recovered https://status.featurebase.app/ Tue, 28 Apr 2026 22:02:24 +0000 https://status.featurebase.app/#b3bca0d845141f3d1259e1d9b1f9c24ab55d4589e8dca40187f3d5df8fefce2f Workflow engine recovered Custom domains recovered https://status.featurebase.app/ Tue, 28 Apr 2026 22:02:04 +0000 https://status.featurebase.app/#25dc5053d8534114e2e6b79f6a11a9b1da30cd646ad6bb8075ea35bb3b5eb939 Custom domains recovered Feedback portals & widgets recovered https://status.featurebase.app/ Tue, 28 Apr 2026 22:02:03 +0000 https://status.featurebase.app/#d615a73a944385e6ffccbd7cfd2f2e5176b2cce5ba677eca7ed5a254494ecf45 Feedback portals & widgets recovered Workflow engine went down https://status.featurebase.app/ Tue, 28 Apr 2026 21:45:01 +0000 https://status.featurebase.app/#b3bca0d845141f3d1259e1d9b1f9c24ab55d4589e8dca40187f3d5df8fefce2f Workflow engine went down Dashboard is unavailable. https://status.featurebase.app/incident/882679 Tue, 28 Apr 2026 21:44:00 -0000 https://status.featurebase.app/incident/882679#251b5ebdde96ced2b5014fcfaeabe42098f8d8c4caa8e34a4849ac58e072d838 Service has been fully restored and operational. We're implementing measures to prevent this kind of downtime in the future and sincerely apologize for any inconvenience caused. Thank you for your patience. Feedback portals & widgets went down https://status.featurebase.app/ Tue, 28 Apr 2026 21:41:48 +0000 https://status.featurebase.app/#d615a73a944385e6ffccbd7cfd2f2e5176b2cce5ba677eca7ed5a254494ecf45 Feedback portals & widgets went down Custom domains went down https://status.featurebase.app/ Tue, 28 Apr 2026 21:41:40 +0000 https://status.featurebase.app/#25dc5053d8534114e2e6b79f6a11a9b1da30cd646ad6bb8075ea35bb3b5eb939 Custom domains went down Workflow engine recovered https://status.featurebase.app/ Mon, 27 Apr 2026 10:44:24 +0000 https://status.featurebase.app/#774a443e84ed7cda23e84991471d859e195b246c9e605aa25cc7490196154f86 Workflow engine recovered Workflow execution down https://status.featurebase.app/incident/880753 Mon, 27 Apr 2026 10:29:00 -0000 https://status.featurebase.app/incident/880753#e4c69acab6489f06a72f919fefe6a22f3574f88e9c750ff9495562f02b15e8e6 The workflow execution was fully restored and has been fully operational for about 10 minutes now. We are taking measures to prevent this kind of downtime for our workflow engine in the future and are extremely sorry for any inconvenience this might have caused! Luckily, our messenger falls back to a manual chat mode when it can not use the workflows, so the impact should not have been critical. Workflow engine went down https://status.featurebase.app/ Mon, 27 Apr 2026 08:11:57 +0000 https://status.featurebase.app/#774a443e84ed7cda23e84991471d859e195b246c9e605aa25cc7490196154f86 Workflow engine went down Workflow engine recovered https://status.featurebase.app/ Tue, 21 Apr 2026 00:17:39 +0000 https://status.featurebase.app/#bc63edbcffccf4ca13f17ee893cbcb8152a1352f2cdf3c7ae0e54c66b2f0f25b Workflow engine recovered Custom domains recovered https://status.featurebase.app/ Tue, 21 Apr 2026 00:12:20 +0000 https://status.featurebase.app/#50d986a2d2d4e846d6e0eb9860f3e63daef5d7880831ddc50422bd9f763a15a7 Custom domains recovered Feedback portals & widgets recovered https://status.featurebase.app/ Tue, 21 Apr 2026 00:08:40 +0000 https://status.featurebase.app/#b4ce900bef7716601003c39bd4148449371bbbe69d35606b45a29276ef122a93 Feedback portals & widgets recovered Workflow engine went down https://status.featurebase.app/ Tue, 21 Apr 2026 00:06:48 +0000 https://status.featurebase.app/#bc63edbcffccf4ca13f17ee893cbcb8152a1352f2cdf3c7ae0e54c66b2f0f25b Workflow engine went down Custom domains went down https://status.featurebase.app/ Tue, 21 Apr 2026 00:05:22 +0000 https://status.featurebase.app/#50d986a2d2d4e846d6e0eb9860f3e63daef5d7880831ddc50422bd9f763a15a7 Custom domains went down Feedback portals & widgets went down https://status.featurebase.app/ Tue, 21 Apr 2026 00:05:08 +0000 https://status.featurebase.app/#b4ce900bef7716601003c39bd4148449371bbbe69d35606b45a29276ef122a93 Feedback portals & widgets went down Feedback widget screenshot engine recovered https://status.featurebase.app/ Fri, 17 Apr 2026 13:02:59 +0000 https://status.featurebase.app/#2430be1fecd469c83aa24df360e85b6686fc677841218a5ec60c6390ed98e0cd Feedback widget screenshot engine recovered Feedback widget screenshot engine went down https://status.featurebase.app/ Fri, 17 Apr 2026 13:00:02 +0000 https://status.featurebase.app/#2430be1fecd469c83aa24df360e85b6686fc677841218a5ec60c6390ed98e0cd Feedback widget screenshot engine went down Workflow engine recovered https://status.featurebase.app/ Tue, 07 Apr 2026 00:17:38 +0000 https://status.featurebase.app/#45b1285535f05cb80b7f130628f6469019acb8677732562a56c66534e609ff9c Workflow engine recovered Live chat & support module recovered https://status.featurebase.app/ Mon, 06 Apr 2026 23:34:54 +0000 https://status.featurebase.app/#c55292e9a3082a62f524d4b4003f74f6e3ae2b9eeb3064779ae0ad90b9de12e5 Live chat & support module recovered Live chat & support module went down https://status.featurebase.app/ Mon, 06 Apr 2026 23:32:33 +0000 https://status.featurebase.app/#c55292e9a3082a62f524d4b4003f74f6e3ae2b9eeb3064779ae0ad90b9de12e5 Live chat & support module went down Workflow engine went down https://status.featurebase.app/ Mon, 06 Apr 2026 23:24:03 +0000 https://status.featurebase.app/#45b1285535f05cb80b7f130628f6469019acb8677732562a56c66534e609ff9c Workflow engine went down Custom domains recovered https://status.featurebase.app/ Mon, 06 Apr 2026 16:27:48 +0000 https://status.featurebase.app/#3ba398eb39f4cca1126e1bc0a37bef22e0a08bb49a638a486ea10587d24e35b3 Custom domains recovered Feedback portals & widgets recovered https://status.featurebase.app/ Mon, 06 Apr 2026 16:27:43 +0000 https://status.featurebase.app/#6bb1b4fff685e3bb655956aad3623db2cfb172252778f6c3150d8e86c3e86f68 Feedback portals & widgets recovered Live chat & support module recovered https://status.featurebase.app/ Mon, 06 Apr 2026 16:27:30 +0000 https://status.featurebase.app/#3f303aa7fd9f00ddcf96ca09f3a22c35f1400bb8531a662ffdd1261b8a14c927 Live chat & support module recovered Feedback portals & widgets went down https://status.featurebase.app/ Mon, 06 Apr 2026 16:25:02 +0000 https://status.featurebase.app/#6bb1b4fff685e3bb655956aad3623db2cfb172252778f6c3150d8e86c3e86f68 Feedback portals & widgets went down Custom domains went down https://status.featurebase.app/ Mon, 06 Apr 2026 16:24:21 +0000 https://status.featurebase.app/#3ba398eb39f4cca1126e1bc0a37bef22e0a08bb49a638a486ea10587d24e35b3 Custom domains went down Live chat & support module went down https://status.featurebase.app/ Mon, 06 Apr 2026 16:24:08 +0000 https://status.featurebase.app/#3f303aa7fd9f00ddcf96ca09f3a22c35f1400bb8531a662ffdd1261b8a14c927 Live chat & support module went down Feedback portals & widgets recovered https://status.featurebase.app/ Tue, 24 Mar 2026 07:23:11 +0000 https://status.featurebase.app/#fc3fb5320fed5316a77560e582d878749f5391d4aa3bd30935bb6278e664f3d2 Feedback portals & widgets recovered Custom domains recovered https://status.featurebase.app/ Tue, 24 Mar 2026 07:22:49 +0000 https://status.featurebase.app/#7fdc39726291fe3f10bb562d8e1b4736742853e7236314c896a2d9b0685a3051 Custom domains recovered Feedback portals & widgets went down https://status.featurebase.app/ Tue, 24 Mar 2026 07:21:04 +0000 https://status.featurebase.app/#fc3fb5320fed5316a77560e582d878749f5391d4aa3bd30935bb6278e664f3d2 Feedback portals & widgets went down Custom domains went down https://status.featurebase.app/ Tue, 24 Mar 2026 07:18:48 +0000 https://status.featurebase.app/#7fdc39726291fe3f10bb562d8e1b4736742853e7236314c896a2d9b0685a3051 Custom domains went down Live chat & support module recovered https://status.featurebase.app/ Thu, 19 Mar 2026 23:05:50 +0000 https://status.featurebase.app/#ec70bf5b9f0c4296bbc6febe6d12f09fb5d1ea3386c53c4890d9e74906cbce24 Live chat & support module recovered Live chat & support module went down https://status.featurebase.app/ Thu, 19 Mar 2026 23:02:02 +0000 https://status.featurebase.app/#ec70bf5b9f0c4296bbc6febe6d12f09fb5d1ea3386c53c4890d9e74906cbce24 Live chat & support module went down Feedback portals & widgets recovered https://status.featurebase.app/ Wed, 18 Mar 2026 13:36:08 +0000 https://status.featurebase.app/#2a1ce21c7281a2252455d86507afe2c6a231bd2750009cdefe615fc7d45a4545 Feedback portals & widgets recovered Feedback portals & widgets went down https://status.featurebase.app/ Wed, 18 Mar 2026 13:34:08 +0000 https://status.featurebase.app/#2a1ce21c7281a2252455d86507afe2c6a231bd2750009cdefe615fc7d45a4545 Feedback portals & widgets went down Live chat & support module recovered https://status.featurebase.app/ Wed, 25 Feb 2026 02:37:46 +0000 https://status.featurebase.app/#f4bf30448842ebe8b83a8662152a5280671a5669b8e65144808cebb3b070b4d1 Live chat & support module recovered Live chat & support module went down https://status.featurebase.app/ Wed, 25 Feb 2026 02:34:14 +0000 https://status.featurebase.app/#f4bf30448842ebe8b83a8662152a5280671a5669b8e65144808cebb3b070b4d1 Live chat & support module went down Custom domains recovered https://status.featurebase.app/ Fri, 06 Feb 2026 01:20:22 +0000 https://status.featurebase.app/#6afc71a392540e4340f6cfa615a4ce21627344530795e83daeb9d9f1d84f2f6f Custom domains recovered Live chat & support module recovered https://status.featurebase.app/ Fri, 06 Feb 2026 01:19:14 +0000 https://status.featurebase.app/#c9a0ff84b4af58e8d01f2be7d05045d36de57066194d4688c90b0fae0456ebf1 Live chat & support module recovered Feedback portals & widgets recovered https://status.featurebase.app/ Fri, 06 Feb 2026 01:17:34 +0000 https://status.featurebase.app/#889d0c4eef94cc0c9b2ccc099c74a69a36cc141aa305661b27115bcf9ddb5afa Feedback portals & widgets recovered Feedback widget screenshot engine recovered https://status.featurebase.app/ Fri, 06 Feb 2026 01:15:51 +0000 https://status.featurebase.app/#1578f7cb9482a52ceca07c947c13500b194c83adbeaf08b7aef00680aabb7228 Feedback widget screenshot engine recovered Live chat & support module went down https://status.featurebase.app/ Fri, 06 Feb 2026 01:13:48 +0000 https://status.featurebase.app/#c9a0ff84b4af58e8d01f2be7d05045d36de57066194d4688c90b0fae0456ebf1 Live chat & support module went down Jira integration recovered https://status.featurebase.app/ Fri, 06 Feb 2026 01:13:24 +0000 https://status.featurebase.app/#863d7ed0d05535085e1cb61ab5ffbad5f17b7c4e1b6ffa58d1094d119257dd69 Jira integration recovered Feedback portals & widgets went down https://status.featurebase.app/ Fri, 06 Feb 2026 01:11:34 +0000 https://status.featurebase.app/#889d0c4eef94cc0c9b2ccc099c74a69a36cc141aa305661b27115bcf9ddb5afa Feedback portals & widgets went down Custom domains went down https://status.featurebase.app/ Fri, 06 Feb 2026 01:08:20 +0000 https://status.featurebase.app/#6afc71a392540e4340f6cfa615a4ce21627344530795e83daeb9d9f1d84f2f6f Custom domains went down Jira integration went down https://status.featurebase.app/ Fri, 06 Feb 2026 01:07:54 +0000 https://status.featurebase.app/#863d7ed0d05535085e1cb61ab5ffbad5f17b7c4e1b6ffa58d1094d119257dd69 Jira integration went down Feedback widget screenshot engine went down https://status.featurebase.app/ Fri, 06 Feb 2026 01:02:42 +0000 https://status.featurebase.app/#1578f7cb9482a52ceca07c947c13500b194c83adbeaf08b7aef00680aabb7228 Feedback widget screenshot engine went down Custom domains recovered https://status.featurebase.app/ Thu, 05 Feb 2026 19:23:51 +0000 https://status.featurebase.app/#56aabe2a899460687880e1b7ee7a7e83a4590b6715e067b46823c429b2b683fe Custom domains recovered Feedback portals & widgets recovered https://status.featurebase.app/ Thu, 05 Feb 2026 19:22:05 +0000 https://status.featurebase.app/#001bcbbcab732a48482b705a19b4a48da9e87efe68840bdce021c177767d3c5b Feedback portals & widgets recovered Live chat & support module recovered https://status.featurebase.app/ Thu, 05 Feb 2026 19:21:03 +0000 https://status.featurebase.app/#1150b292d37a1b93bab20b12c5c08d00ead9780b76e49eba563d97321747bf00 Live chat & support module recovered Feedback portals & widgets went down https://status.featurebase.app/ Thu, 05 Feb 2026 19:18:37 +0000 https://status.featurebase.app/#001bcbbcab732a48482b705a19b4a48da9e87efe68840bdce021c177767d3c5b Feedback portals & widgets went down Live chat & support module went down https://status.featurebase.app/ Thu, 05 Feb 2026 19:18:29 +0000 https://status.featurebase.app/#1150b292d37a1b93bab20b12c5c08d00ead9780b76e49eba563d97321747bf00 Live chat & support module went down Custom domains went down https://status.featurebase.app/ Thu, 05 Feb 2026 19:18:12 +0000 https://status.featurebase.app/#56aabe2a899460687880e1b7ee7a7e83a4590b6715e067b46823c429b2b683fe Custom domains went down Custom domains recovered https://status.featurebase.app/ Thu, 05 Feb 2026 18:21:51 +0000 https://status.featurebase.app/#2694a3223e9119c84634ddd33185f62d12f5e99e61230698193ff41d40e5555c Custom domains recovered Custom domains went down https://status.featurebase.app/ Thu, 05 Feb 2026 18:18:25 +0000 https://status.featurebase.app/#2694a3223e9119c84634ddd33185f62d12f5e99e61230698193ff41d40e5555c Custom domains went down Custom domains recovered https://status.featurebase.app/ Tue, 03 Feb 2026 00:18:15 +0000 https://status.featurebase.app/#97b9b249b55b37cc6bcff6267bc700de9e614e7d04eba2f95be0b9bcb7ce50b3 Custom domains recovered Custom domains went down https://status.featurebase.app/ Tue, 03 Feb 2026 00:15:52 +0000 https://status.featurebase.app/#97b9b249b55b37cc6bcff6267bc700de9e614e7d04eba2f95be0b9bcb7ce50b3 Custom domains went down Database provider down https://status.featurebase.app/incident/814667 Thu, 29 Jan 2026 21:17:00 -0000 https://status.featurebase.app/incident/814667#428bf295c606ee387eb0ac8d454f2320a2a312f9dfc351112fca17b9229433a9 We have now seen full recovery of the systems. We are extremely sorry for this, and will take measures to scale our database across more regions to prevent a single point of failure in one region. Critical upstream provider is down https://status.featurebase.app/incident/808532 Wed, 21 Jan 2026 00:19:00 -0000 https://status.featurebase.app/incident/808532#e1076f4d535cbf9e69e3c5fe01153bad868b12ed47729facf03b82216c3a149b Everything should now be back online. We truly apologize for the inconvenience this downtime might have caused! We are taking measures in the next few days to reduce our dependency on a single region, making sure we can avoid this sort of downtime in the future! Workflows and Fibi AI degraded https://status.featurebase.app/incident/779707 Sun, 14 Dec 2025 17:19:00 -0000 https://status.featurebase.app/incident/779707#98dac126881ef63af7cb7281c15f59568da6f2e83ed327f202b75810f481b17d Upstream provider is experiencing an outage that is causing issues for the Fibi & workflow engine. AI responses and workflow execution might be delayed. Workflows and Fibi AI degraded https://status.featurebase.app/incident/779707 Thu, 04 Dec 2025 15:48:00 -0000 https://status.featurebase.app/incident/779707#1f7f894bada0ebbf2668781beb2f334a3307bf7cf85f663370fa6a1a71fb879c A fix is now live. Sorry about the trouble! We are implementing measures to prevent this in the future. Certain actions might not be working due to a certain database degradation https://status.featurebase.app/incident/774058 Tue, 25 Nov 2025 16:57:00 -0000 https://status.featurebase.app/incident/774058#707b8801904bf447ac730789b8b028e032f579dbbc994bc188d57a115a654aea Everything is now back online. Sorry about the trouble! We are now implementing a permanent fix to make sure this does not happen again. Cloudflare (our networking provider) is experiencing a major outage https://status.featurebase.app/incident/768863 Tue, 18 Nov 2025 12:15:00 -0000 https://status.featurebase.app/incident/768863#e6247de6313b6e318254e900ffff871c3872ed6275e0cf18f503b3d0d859fda1 Cloudflare has implemented a fix, and they believe the incident is now fully resolved. Issues with hosting provider https://status.featurebase.app/incident/743339 Tue, 14 Oct 2025 11:05:00 -0000 https://status.featurebase.app/incident/743339#cbdef88f954b937677dabf7db53729658624b5cfa45635d58de7760cd27c295b Everything seems to be back up now. Issues with hosting provider https://status.featurebase.app/incident/743339 Tue, 14 Oct 2025 11:02:00 -0000 https://status.featurebase.app/incident/743339#b5cc417faa105b0c09cd654f00f8c42bfa1fbe1456d1ddbdd02bbbe8f5cfe698 Our hosting provider seems to be having an outage, we're currently investigating. Login issues from auth.featurebase.app https://status.featurebase.app/incident/725930 Wed, 17 Sep 2025 13:33:00 -0000 https://status.featurebase.app/incident/725930#2c2d11a1f679c6e6437a24b22778e52cd10f70b15d4882801d92d63edeaa1cb4 We are investigating an issue with login issues from auth.featurebase.app. As a workaround, you should be able to log in from your portal subdomain. Infrastructure improvements https://status.featurebase.app/incident/658884 Wed, 30 Jul 2025 18:35:45 -0000 https://status.featurebase.app/incident/658884#769afcff127af7722c60b2b704c5baf0118910df6213da68909a82c7eb997202 We are making major infrastructure changes to provide better reliability, we are aiming for close to 0 downtime. Small infrastructure changes https://status.featurebase.app/incident/622481 Sat, 19 Jul 2025 17:03:36 -0000 https://status.featurebase.app/incident/622481#44c2917af536185f3a91c2351b08e60a1d6c093df1468573a1bce320274a5c2f Service should be back online shortly. Continuing infrastructure upgrades https://status.featurebase.app/incident/614705 Sat, 05 Jul 2025 20:38:19 -0000 https://status.featurebase.app/incident/614705#9305d84c18362863c411740dce4bfa909a0c8f280243d86a3c4c55475f8ff007 We are continuing to switch out some core infrastructure during this time to ensure better reliability for Featurebase in peak times. Big infrastructure upgrade https://status.featurebase.app/incident/614676 Sat, 05 Jul 2025 20:00:00 -0000 https://status.featurebase.app/incident/614676#2fa0075c86459ea2c8128dd4e5d3188158115268ac8cc5a4ddf50872fe31a668 We will be attempting to switch out some core infrastructure during this time to ensure better reliability for Featurebase in peak times. This might cause downtime. Big infrastructure updates - service may be degraded https://status.featurebase.app/incident/611909 Mon, 30 Jun 2025 18:30:00 -0000 https://status.featurebase.app/incident/611909#d768577b4ca441d3195faf6f560b3ed69e7ad5d5e9b99dcc99f83227d467c5c2 We are switching out our hosting provider to provide better performance and reliability. We are aiming for 0 downtime; however, adding this disclaimer just in case something goes wrong. Database updates https://status.featurebase.app/incident/609050 Wed, 25 Jun 2025 20:30:02 -0000 https://status.featurebase.app/incident/609050#42f1b64ad2d2e681d531dea3c559b3f245aa64846347074aad99a6914527c4a7 We are upgrading our database provider to provide a more reliable service. We are currently experiencing a partial degradation and are working on a fix https://status.featurebase.app/incident/549876 Wed, 23 Apr 2025 19:55:00 -0000 https://status.featurebase.app/incident/549876#2e97139c2d461ee404f06c4b55020163fbb938fafd4aa0f82d19c3ee510f6242 We pushed out a massive update, which caused certain unexpected issues. The issues should now be resolved, and we are continuing to monitor everything. We are currently experiencing a partial degradation and are working on a fix https://status.featurebase.app/incident/549876 Wed, 23 Apr 2025 19:12:00 -0000 https://status.featurebase.app/incident/549876#96a7c8817e397cc2f5939516bd6024fc362dd0ec754628149bd8ea36794dd2f3 Dashboard and other services might be unavailable. Urgent maintenance https://status.featurebase.app/incident/504665 Thu, 30 Jan 2025 22:55:01 -0000 https://status.featurebase.app/incident/504665#84003a1163e47cfea2fa8692761a5f893bb4e8e7fbb1beab7d91921da022013d Dashboard and other services might be unavailable for around 5 minutes and you might have to log back into Featurebase after this. Sorry for the inconvenience. Larger codebase changes https://status.featurebase.app/incident/436655 Sun, 29 Sep 2024 20:25:00 -0000 https://status.featurebase.app/incident/436655#a4bca6b7af7e534ea1c5cfacc5717c47f31afcd4aed958dc9588defac5c257e0 Maintenance completed Larger codebase changes https://status.featurebase.app/incident/436655 Sun, 29 Sep 2024 17:00:00 -0000 https://status.featurebase.app/incident/436655#375da317b6854cfeabe805afaf2571852805c2e27fdd1954120664bf8a9c5bc0 The Featurebase Dashboard and user-facing modules will be offline during this maintenance.