Incidents reported on status page for Featurebase https://status.featurebase.app/ https://d1lppblt9t2x15.cloudfront.net/logos/3961add56668707c5f6c43e690efbd12.png https://status.featurebase.app/ en https://status.featurebase.app/ Mon, 08 Jun 2026 13:14:17 +0000 https://status.featurebase.app/#41c574480fe0b823851023414819eed6f4ddccb0451331679bebd0626f63dbeb Workflow engine recovered https://status.featurebase.app/ Mon, 08 Jun 2026 13:12:02 +0000 https://status.featurebase.app/#0a077ea1c782ef9196c21356a93f8a4e2340ee5071991c7efacdb64adbcf8f4d Live chat & support module recovered https://status.featurebase.app/ Mon, 08 Jun 2026 13:08:12 +0000 https://status.featurebase.app/#0a077ea1c782ef9196c21356a93f8a4e2340ee5071991c7efacdb64adbcf8f4d Live chat & support module went down https://status.featurebase.app/ Mon, 08 Jun 2026 13:02:49 +0000 https://status.featurebase.app/#41c574480fe0b823851023414819eed6f4ddccb0451331679bebd0626f63dbeb Workflow engine went down https://status.featurebase.app/ Mon, 11 May 2026 14:41:10 +0000 https://status.featurebase.app/#92b35e97eb8510ef90851f4f2804cc2c87f11bbe51b227cf75b23997d3ceaf46 Feedback widget screenshot engine recovered https://status.featurebase.app/ Mon, 11 May 2026 14:36:52 +0000 https://status.featurebase.app/#92b35e97eb8510ef90851f4f2804cc2c87f11bbe51b227cf75b23997d3ceaf46 Feedback widget screenshot engine went down https://status.featurebase.app/ Tue, 05 May 2026 10:25:48 +0000 https://status.featurebase.app/#8c646ec042303fd46f3ecf8240cff9f1f0e6e8e0ec2223a899e27e834575f43a Feedback portals & widgets recovered https://status.featurebase.app/ Tue, 05 May 2026 10:25:35 +0000 https://status.featurebase.app/#c43cd896176058ee1933d631f7e341814ba8bd4ce77670f9def029ac35f09f27 Custom domains recovered https://status.featurebase.app/ Tue, 05 May 2026 10:22:13 +0000 https://status.featurebase.app/#8c646ec042303fd46f3ecf8240cff9f1f0e6e8e0ec2223a899e27e834575f43a Feedback portals & widgets went down https://status.featurebase.app/ Tue, 05 May 2026 10:21:56 +0000 https://status.featurebase.app/#c43cd896176058ee1933d631f7e341814ba8bd4ce77670f9def029ac35f09f27 Custom domains went down https://status.featurebase.app/ Mon, 04 May 2026 19:41:49 +0000 https://status.featurebase.app/#2761644f0a0e35d0bfa66e6e81f75583528e87c2a06dd4efd1ec29281b3d635c Live chat & support module recovered https://status.featurebase.app/ Mon, 04 May 2026 19:41:44 +0000 https://status.featurebase.app/#ed4b79f4d46e3ec0f39b9eedc9674d060d7974753b9d1af235d564000a408986 Workflow engine recovered https://status.featurebase.app/ Mon, 04 May 2026 19:41:16 +0000 https://status.featurebase.app/#a9e8814b7964b20bffbb24ec94d70635ffc453ccbf05f35945aee36e1317fdfa Feedback portals & widgets recovered https://status.featurebase.app/ Mon, 04 May 2026 19:41:04 +0000 https://status.featurebase.app/#172f6a292eca82842b1db60ae1be3b60b97085118ef5ecadf66e1e4334e6ccfd Custom domains recovered https://status.featurebase.app/ Mon, 04 May 2026 19:28:44 +0000 https://status.featurebase.app/#a9e8814b7964b20bffbb24ec94d70635ffc453ccbf05f35945aee36e1317fdfa Feedback portals & widgets went down https://status.featurebase.app/ Mon, 04 May 2026 19:28:01 +0000 https://status.featurebase.app/#172f6a292eca82842b1db60ae1be3b60b97085118ef5ecadf66e1e4334e6ccfd Custom domains went down https://status.featurebase.app/ Mon, 04 May 2026 19:27:51 +0000 https://status.featurebase.app/#2761644f0a0e35d0bfa66e6e81f75583528e87c2a06dd4efd1ec29281b3d635c Live chat & support module went down https://status.featurebase.app/ Mon, 04 May 2026 19:27:08 +0000 https://status.featurebase.app/#ed4b79f4d46e3ec0f39b9eedc9674d060d7974753b9d1af235d564000a408986 Workflow engine went down https://status.featurebase.app/ Sun, 03 May 2026 12:15:28 +0000 https://status.featurebase.app/#d60d8623be5f29b1a296336e98742f056487e94dff4d63417f3ee343e530b826 Jira integration recovered https://status.featurebase.app/ Sun, 03 May 2026 12:14:11 +0000 https://status.featurebase.app/#a2ea3b923ad1e8a37ed6518fc71a9a8a9af2a7a8e338d2551f013c4e4a0593bd Feedback widget screenshot engine recovered https://status.featurebase.app/incident/886367 Sun, 03 May 2026 12:09:00 -0000 https://status.featurebase.app/incident/886367#9ac343ff2980d3acf2c5dbb1c4a0d0a057df6500303a3dc2fd692d172eb3abc3 The service might be unavailable for roughly 10 minutes as we do emergency upgrades to the database. https://status.featurebase.app/ Sun, 03 May 2026 12:08:45 +0000 https://status.featurebase.app/#a2ea3b923ad1e8a37ed6518fc71a9a8a9af2a7a8e338d2551f013c4e4a0593bd Feedback widget screenshot engine went down https://status.featurebase.app/ Sun, 03 May 2026 12:08:20 +0000 https://status.featurebase.app/#d60d8623be5f29b1a296336e98742f056487e94dff4d63417f3ee343e530b826 Jira integration went down https://status.featurebase.app/ Tue, 28 Apr 2026 22:02:24 +0000 https://status.featurebase.app/#b3bca0d845141f3d1259e1d9b1f9c24ab55d4589e8dca40187f3d5df8fefce2f Workflow engine recovered https://status.featurebase.app/ Tue, 28 Apr 2026 22:02:04 +0000 https://status.featurebase.app/#25dc5053d8534114e2e6b79f6a11a9b1da30cd646ad6bb8075ea35bb3b5eb939 Custom domains recovered https://status.featurebase.app/ Tue, 28 Apr 2026 22:02:03 +0000 https://status.featurebase.app/#d615a73a944385e6ffccbd7cfd2f2e5176b2cce5ba677eca7ed5a254494ecf45 Feedback portals & widgets recovered https://status.featurebase.app/ Tue, 28 Apr 2026 21:45:01 +0000 https://status.featurebase.app/#b3bca0d845141f3d1259e1d9b1f9c24ab55d4589e8dca40187f3d5df8fefce2f Workflow engine went down https://status.featurebase.app/incident/882679 Tue, 28 Apr 2026 21:44:00 -0000 https://status.featurebase.app/incident/882679#251b5ebdde96ced2b5014fcfaeabe42098f8d8c4caa8e34a4849ac58e072d838 Service has been fully restored and operational. We're implementing measures to prevent this kind of downtime in the future and sincerely apologize for any inconvenience caused. Thank you for your patience. https://status.featurebase.app/ Tue, 28 Apr 2026 21:41:48 +0000 https://status.featurebase.app/#d615a73a944385e6ffccbd7cfd2f2e5176b2cce5ba677eca7ed5a254494ecf45 Feedback portals & widgets went down https://status.featurebase.app/ Tue, 28 Apr 2026 21:41:40 +0000 https://status.featurebase.app/#25dc5053d8534114e2e6b79f6a11a9b1da30cd646ad6bb8075ea35bb3b5eb939 Custom domains went down https://status.featurebase.app/ Mon, 27 Apr 2026 10:44:24 +0000 https://status.featurebase.app/#774a443e84ed7cda23e84991471d859e195b246c9e605aa25cc7490196154f86 Workflow engine recovered https://status.featurebase.app/incident/880753 Mon, 27 Apr 2026 10:29:00 -0000 https://status.featurebase.app/incident/880753#e4c69acab6489f06a72f919fefe6a22f3574f88e9c750ff9495562f02b15e8e6 The workflow execution was fully restored and has been fully operational for about 10 minutes now. We are taking measures to prevent this kind of downtime for our workflow engine in the future and are extremely sorry for any inconvenience this might have caused! Luckily, our messenger falls back to a manual chat mode when it can not use the workflows, so the impact should not have been critical. https://status.featurebase.app/ Mon, 27 Apr 2026 08:11:57 +0000 https://status.featurebase.app/#774a443e84ed7cda23e84991471d859e195b246c9e605aa25cc7490196154f86 Workflow engine went down https://status.featurebase.app/ Tue, 21 Apr 2026 00:17:39 +0000 https://status.featurebase.app/#bc63edbcffccf4ca13f17ee893cbcb8152a1352f2cdf3c7ae0e54c66b2f0f25b Workflow engine recovered https://status.featurebase.app/ Tue, 21 Apr 2026 00:12:20 +0000 https://status.featurebase.app/#50d986a2d2d4e846d6e0eb9860f3e63daef5d7880831ddc50422bd9f763a15a7 Custom domains recovered https://status.featurebase.app/ Tue, 21 Apr 2026 00:08:40 +0000 https://status.featurebase.app/#b4ce900bef7716601003c39bd4148449371bbbe69d35606b45a29276ef122a93 Feedback portals & widgets recovered https://status.featurebase.app/ Tue, 21 Apr 2026 00:06:48 +0000 https://status.featurebase.app/#bc63edbcffccf4ca13f17ee893cbcb8152a1352f2cdf3c7ae0e54c66b2f0f25b Workflow engine went down https://status.featurebase.app/ Tue, 21 Apr 2026 00:05:22 +0000 https://status.featurebase.app/#50d986a2d2d4e846d6e0eb9860f3e63daef5d7880831ddc50422bd9f763a15a7 Custom domains went down https://status.featurebase.app/ Tue, 21 Apr 2026 00:05:08 +0000 https://status.featurebase.app/#b4ce900bef7716601003c39bd4148449371bbbe69d35606b45a29276ef122a93 Feedback portals & widgets went down https://status.featurebase.app/ Tue, 07 Apr 2026 00:17:38 +0000 https://status.featurebase.app/#45b1285535f05cb80b7f130628f6469019acb8677732562a56c66534e609ff9c Workflow engine recovered https://status.featurebase.app/ Mon, 06 Apr 2026 23:24:03 +0000 https://status.featurebase.app/#45b1285535f05cb80b7f130628f6469019acb8677732562a56c66534e609ff9c Workflow engine went down https://status.featurebase.app/ Mon, 06 Apr 2026 16:27:48 +0000 https://status.featurebase.app/#3ba398eb39f4cca1126e1bc0a37bef22e0a08bb49a638a486ea10587d24e35b3 Custom domains recovered https://status.featurebase.app/ Mon, 06 Apr 2026 16:27:30 +0000 https://status.featurebase.app/#3f303aa7fd9f00ddcf96ca09f3a22c35f1400bb8531a662ffdd1261b8a14c927 Live chat & support module recovered https://status.featurebase.app/ Mon, 06 Apr 2026 16:24:21 +0000 https://status.featurebase.app/#3ba398eb39f4cca1126e1bc0a37bef22e0a08bb49a638a486ea10587d24e35b3 Custom domains went down https://status.featurebase.app/ Mon, 06 Apr 2026 16:24:08 +0000 https://status.featurebase.app/#3f303aa7fd9f00ddcf96ca09f3a22c35f1400bb8531a662ffdd1261b8a14c927 Live chat & support module went down https://status.featurebase.app/ Tue, 24 Mar 2026 07:22:49 +0000 https://status.featurebase.app/#7fdc39726291fe3f10bb562d8e1b4736742853e7236314c896a2d9b0685a3051 Custom domains recovered https://status.featurebase.app/ Tue, 24 Mar 2026 07:18:48 +0000 https://status.featurebase.app/#7fdc39726291fe3f10bb562d8e1b4736742853e7236314c896a2d9b0685a3051 Custom domains went down https://status.featurebase.app/incident/814667 Thu, 29 Jan 2026 21:17:00 -0000 https://status.featurebase.app/incident/814667#428bf295c606ee387eb0ac8d454f2320a2a312f9dfc351112fca17b9229433a9 We have now seen full recovery of the systems. We are extremely sorry for this, and will take measures to scale our database across more regions to prevent a single point of failure in one region. https://status.featurebase.app/incident/808532 Wed, 21 Jan 2026 00:19:00 -0000 https://status.featurebase.app/incident/808532#e1076f4d535cbf9e69e3c5fe01153bad868b12ed47729facf03b82216c3a149b Everything should now be back online. We truly apologize for the inconvenience this downtime might have caused! We are taking measures in the next few days to reduce our dependency on a single region, making sure we can avoid this sort of downtime in the future! https://status.featurebase.app/incident/779707 Sun, 14 Dec 2025 17:19:00 -0000 https://status.featurebase.app/incident/779707#98dac126881ef63af7cb7281c15f59568da6f2e83ed327f202b75810f481b17d Upstream provider is experiencing an outage that is causing issues for the Fibi & workflow engine. AI responses and workflow execution might be delayed. https://status.featurebase.app/incident/779707 Thu, 04 Dec 2025 15:48:00 -0000 https://status.featurebase.app/incident/779707#1f7f894bada0ebbf2668781beb2f334a3307bf7cf85f663370fa6a1a71fb879c A fix is now live. Sorry about the trouble! We are implementing measures to prevent this in the future. https://status.featurebase.app/incident/774058 Tue, 25 Nov 2025 16:57:00 -0000 https://status.featurebase.app/incident/774058#707b8801904bf447ac730789b8b028e032f579dbbc994bc188d57a115a654aea Everything is now back online. Sorry about the trouble! We are now implementing a permanent fix to make sure this does not happen again. https://status.featurebase.app/incident/768863 Tue, 18 Nov 2025 12:15:00 -0000 https://status.featurebase.app/incident/768863#e6247de6313b6e318254e900ffff871c3872ed6275e0cf18f503b3d0d859fda1 Cloudflare has implemented a fix, and they believe the incident is now fully resolved. https://status.featurebase.app/incident/743339 Tue, 14 Oct 2025 11:05:00 -0000 https://status.featurebase.app/incident/743339#cbdef88f954b937677dabf7db53729658624b5cfa45635d58de7760cd27c295b Everything seems to be back up now. https://status.featurebase.app/incident/743339 Tue, 14 Oct 2025 11:02:00 -0000 https://status.featurebase.app/incident/743339#b5cc417faa105b0c09cd654f00f8c42bfa1fbe1456d1ddbdd02bbbe8f5cfe698 Our hosting provider seems to be having an outage, we're currently investigating. https://status.featurebase.app/incident/725930 Wed, 17 Sep 2025 13:33:00 -0000 https://status.featurebase.app/incident/725930#2c2d11a1f679c6e6437a24b22778e52cd10f70b15d4882801d92d63edeaa1cb4 We are investigating an issue with login issues from auth.featurebase.app. As a workaround, you should be able to log in from your portal subdomain. https://status.featurebase.app/incident/658884 Wed, 30 Jul 2025 18:35:45 -0000 https://status.featurebase.app/incident/658884#769afcff127af7722c60b2b704c5baf0118910df6213da68909a82c7eb997202 We are making major infrastructure changes to provide better reliability, we are aiming for close to 0 downtime. https://status.featurebase.app/incident/622481 Sat, 19 Jul 2025 17:03:36 -0000 https://status.featurebase.app/incident/622481#44c2917af536185f3a91c2351b08e60a1d6c093df1468573a1bce320274a5c2f Service should be back online shortly. https://status.featurebase.app/incident/614705 Sat, 05 Jul 2025 20:38:19 -0000 https://status.featurebase.app/incident/614705#9305d84c18362863c411740dce4bfa909a0c8f280243d86a3c4c55475f8ff007 We are continuing to switch out some core infrastructure during this time to ensure better reliability for Featurebase in peak times. https://status.featurebase.app/incident/614676 Sat, 05 Jul 2025 20:00:00 -0000 https://status.featurebase.app/incident/614676#2fa0075c86459ea2c8128dd4e5d3188158115268ac8cc5a4ddf50872fe31a668 We will be attempting to switch out some core infrastructure during this time to ensure better reliability for Featurebase in peak times. This might cause downtime. https://status.featurebase.app/incident/611909 Mon, 30 Jun 2025 18:30:00 -0000 https://status.featurebase.app/incident/611909#d768577b4ca441d3195faf6f560b3ed69e7ad5d5e9b99dcc99f83227d467c5c2 We are switching out our hosting provider to provide better performance and reliability. We are aiming for 0 downtime; however, adding this disclaimer just in case something goes wrong. https://status.featurebase.app/incident/609050 Wed, 25 Jun 2025 20:30:02 -0000 https://status.featurebase.app/incident/609050#42f1b64ad2d2e681d531dea3c559b3f245aa64846347074aad99a6914527c4a7 We are upgrading our database provider to provide a more reliable service. https://status.featurebase.app/incident/549876 Wed, 23 Apr 2025 19:55:00 -0000 https://status.featurebase.app/incident/549876#2e97139c2d461ee404f06c4b55020163fbb938fafd4aa0f82d19c3ee510f6242 We pushed out a massive update, which caused certain unexpected issues. The issues should now be resolved, and we are continuing to monitor everything. https://status.featurebase.app/incident/549876 Wed, 23 Apr 2025 19:12:00 -0000 https://status.featurebase.app/incident/549876#96a7c8817e397cc2f5939516bd6024fc362dd0ec754628149bd8ea36794dd2f3 Dashboard and other services might be unavailable. https://status.featurebase.app/incident/504665 Thu, 30 Jan 2025 22:55:01 -0000 https://status.featurebase.app/incident/504665#84003a1163e47cfea2fa8692761a5f893bb4e8e7fbb1beab7d91921da022013d Dashboard and other services might be unavailable for around 5 minutes and you might have to log back into Featurebase after this. Sorry for the inconvenience. https://status.featurebase.app/incident/436655 Sun, 29 Sep 2024 20:25:00 -0000 https://status.featurebase.app/incident/436655#a4bca6b7af7e534ea1c5cfacc5717c47f31afcd4aed958dc9588defac5c257e0 Maintenance completed https://status.featurebase.app/incident/436655 Sun, 29 Sep 2024 17:00:00 -0000 https://status.featurebase.app/incident/436655#375da317b6854cfeabe805afaf2571852805c2e27fdd1954120664bf8a9c5bc0 The Featurebase Dashboard and user-facing modules will be offline during this maintenance.